Freedom Dental Health

Administrative Assistant II

WTD - Middletown, DE - Full Time

Are you a dedicated dental professional with a passion for exceptional patient care and smooth office operations?

At Freedom Dental Health, we believe exceptional care starts with an extraordinary team. Our philosophy is rooted in creating a “WOW” experience for every patient and every teammate, one built on empathy, trust, and a commitment to excellence.

Our Westown Dental practice is looking for an Administrative Assistant II to join our growing team. If you are an experienced dental administrative professional seeking a new challenge, or looking for greater growth opportunity and career support, then this role is for you! We provide an engaging environment, support in training and growth, with competitive pay and benefits.

-Benefits-

  • Health, Vision, and Supplemental Insurance
  • Dental care benefit.
  • 401K with company match.
  • Paid time off.
  • Competitive pay.
  • Continuing education and career growth support. We value our employees’ knowledge and make sure we always provide opportunity to learn and grow!

-The Key Responsibilities-

  • Processing patient intake and check out.
  • Assisting patients in person, over the phone, via email, etc.
  • Processing insurance breakdowns for treatment.
  • Liaison between doctors, assistants, and patients
  • Coordinate comprehensive treatment plans, ensuring families understand the importance of their overall health.
  • Manage patient flow, from scheduling and intake to follow-up care, with a focus on making the process as seamless and supportive as possible for families.
  • Verify insurance coverage and help families navigate financial options, including treatment-related payments and financing.
  • Work closely with clinical teams to manage daily schedules for both doctors and hygiene teams.
  • Ensure that each child and their family feels welcome, cared for, and informed, reflecting the core values of our practice.

-What Can You Bring To Our Team-

  • 3+ years in a Dental administrative experience.
  • Bilingual- Spanish and English preferred.
  • Denticon experience preferred.
  • Expertise in dental insurance.
  • Established phone etiquette.

Interested? Please submit your resume as soon as possible.

*Freedom Dental Health and Westown Dental are committed to equal employment opportunity and it is our policy to ensure that employment-related decisions are made without regard to any classifications protected by applicable federal, state, or local law*

Freedom Dental Health Terms and Conditions:

1. By opting in you will receive recruitment-related messages including interview scheduling, application status updates, action-item reminders, post-interview follow-up, and onboarding instructions as you progress through the hiring process.

2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at careers@freedomdentalhealth.com

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies; you may receive multiple messages per week during active stages of the recruitment process and fewer during inactive periods. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy below.

Privacy Policy:

We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Apply: Administrative Assistant II
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

How many years of Administrative experience do you have?*
How many years of Dental experience do you have?*
How many years of Denticon experience do you have?
Will you be able to reliably commute to the office for this job?*
What led you to discover our organization?
What motivated you to apply for a position with us?
What do you consider to be your greatest strengths?
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Human Check*